Terms & Conditions
Last updated: September 2026
Brand Name: SWAADX
Legal / Business Name: RAJA OWAIS NAIK
Business Activity: Food Delivery Services
1. Introduction
These Terms & Conditions govern your access to and use of the SWAADX website, application and related food delivery services. By accessing or using SWAADX, you agree to these Terms & Conditions.
2. About SWAADX
SWAADX is a food delivery platform that connects customers with restaurants and food businesses. SWAADX may facilitate the discovery of restaurants, ordering of food, payment processing and delivery services through its platform.
3. User Accounts
Certain SWAADX services may require an account. Users are responsible for providing accurate information and keeping their account credentials secure.
Users must not use another person's account or provide false, misleading or fraudulent information.
4. Restaurants and Food Items
Restaurants and food businesses may list food items, menus, prices, availability and other information through the SWAADX platform.
Availability, preparation time, ingredients and food quality may vary by restaurant. Users should review the information provided before placing an order.
5. Orders
When a customer places an order through SWAADX, the order is subject to acceptance and availability.
An order may be unavailable or cancelled when a restaurant cannot fulfil it, an item is unavailable, delivery cannot reasonably be completed, or another operational issue occurs.
6. Prices and Charges
Food prices and applicable delivery or other charges will be displayed to the customer where applicable before an order is confirmed.
Prices and charges may vary between restaurants, locations and orders.
7. Payments
Payments may be processed through third-party payment service providers. Customers must provide accurate payment information and use payment methods that they are authorized to use.
Payment processing may be subject to the terms and policies of the relevant payment service provider.
8. Delivery
Delivery availability and estimated delivery times may depend on restaurant preparation, distance, traffic, weather, availability of delivery partners and other circumstances.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
9. Cancellation and Refunds
Orders may be cancelled and refunds may be issued in accordance with the SWAADX Refund & Cancellation Policy.
Customers should review the applicable cancellation and refund terms before placing an order.
10. Prohibited Use
Users must not misuse the SWAADX platform, interfere with its operation, attempt unauthorized access, submit fraudulent orders, abuse promotional offers, or use the platform for unlawful purposes.
11. Intellectual Property
SWAADX branding, logos, website content, software, graphics and other materials provided by SWAADX are protected by applicable intellectual property laws and may not be copied, modified or used without appropriate authorization.
12. Third-Party Services
SWAADX may use third-party providers for services such as payments, authentication, hosting, maps, communications and other operational functions. Use of those services may also be subject to their respective terms and policies.
13. Service Availability
We aim to keep SWAADX available and functioning reliably, but we do not guarantee uninterrupted or error-free operation. Services may occasionally be unavailable because of maintenance, technical issues or circumstances outside our reasonable control.
14. Changes to These Terms
SWAADX may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last updated" date.